In association with
Patient Journey 1
• Health Visitor to GP (every 6 weeks different creams for 2 years)
• By chance referred to eczema service
Patient Journey 2
• GP management
• Took 15 months to sort out
Patient Journey 3
• GP management – different creams, different information from different GP’s
• No written information available
• Eventually referred to QMC
Patient Journey 4
• Heard about support group then went to GP
• “Once we reached the specialist paed service it was great”
Patient Journey 5
• Referred to adults first then back to paeds
Family Feed Back
What was discovered…..
Problems & Other Highlighted Issues.....
